- by Luggex
Longer Coverage. Stronger Commitment.
- by Luggex
Why We Extended Our Warranty—and What It Means for You
Travel isn’t gentle on luggage.
Airports, cobblestone streets, overhead bins, baggage belts—every trip puts your suitcase to the test.
At LUGGEX, we believe that great luggage shouldn’t just survive day one.
It should perform trip after trip, year after year.
That belief is exactly why, starting this year, we’ve extended our warranty coverage across our collections—not as a promotion, but as a promise.
Travel Tests Everything—So We Design for the Long Run
Most luggage looks good out of the box.
The real question is what happens after dozens of trips.
When we design a suitcase, we don’t ask:
“Will this last through a few vacations?”
We ask:
“Will this still work smoothly years from now—fully packed, rolled hard, handled roughly?”
Extending our warranty isn’t about fixing more products.
It’s about standing behind the engineering choices we already make:
- Reinforced frames
- Impact-resistant shells
- Tested handles, wheels, and locks
- Real-world travel simulations, not showroom assumptions
If we trust our build, we should back it—longer.
A Warranty That Reflects the Way You Travel
Different travelers use luggage differently.
That’s why our updated coverage is aligned by collection, not one-size-fits-all.
Our Updated Coverage (Purchases from 2026 onward)
- ZX Zipperless Collection
10-Year Limited Warranty
Built around a reinforced aluminum frame and zipperless structure—our longest coverage for our most engineered line. - FX Collection
5-Year Limited Warranty
Designed for frequent, fast-paced travel with front-access convenience and durable internal structure. - EX & UX Series
3-Year Limited Warranty
Reliable, everyday travel solutions designed for consistent performance. - Bags & Accessories
1-Year Limited Warranty
This structure isn’t about marketing tiers—it’s about matching coverage to construction.
What This Really Means for Customers
An extended warranty isn’t just a number.
It changes how you travel.
It means:
- You don’t worry about normal use turning into regret
- You don’t feel rushed to “upgrade” just because something might fail
- You know support is there if something goes wrong under normal travel conditions
If a functional issue happens within the coverage period, we’ll repair or replace affected parts so your suitcase keeps doing its job.
Because luggage should support your journey—not distract from it.
Travel Forward, With Confidence
Whether you’re rolling through airports every month or heading out on once-a-year adventures, your luggage should feel like a reliable companion—not a risk.
That’s why we extended our coverage.
And that’s why we’ll keep designing luggage meant to go further—with you.